Commitment to responsible gaming and user safety

The protection of minors is an absolute obligation. Access to all our services and the creation of an account on our platform are strictly reserved for individuals aged 18 or over. This is not only a strict internal rule but also an unavoidable legal requirement.

To enforce this policy, we apply rigorous identity and age verification procedures during registration and before authorizing the first withdrawal transaction. We reserve the right to request official supporting documents at any time and to temporarily suspend an account until these verifications are satisfactorily completed. Any attempt by a minor to access our services will result in the immediate and permanent closure of the account, as well as the cancellation of the transactions concerned.

We encourage all our users to adopt a rational and healthy approach to our services. Gambling should be perceived exclusively as a form of entertainment and a leisure expense, similar to a trip to the cinema or a sporting event. It should under no circumstances be considered a legitimate means of generating income, solving personal financial difficulties, escaping daily stress, or repaying debts.

We advise you never to gamble money you cannot afford to lose, not to try to 'chase your losses' by increasing your bets, and to always balance the time spent on our platform with other essential social and professional activities.

To help you maintain a healthy gaming experience, we have integrated a comprehensive suite of personal management tools into our interface. We strongly encourage you to configure them as soon as you create your account.

You have the option to set daily, weekly, or monthly deposit limits. Once this limit is reached, the system will automatically block any new attempts to fund your account until the end of the defined period.

Similarly, you can set loss limits, which restrict the total amount you can lose over a given period, thus proactively protecting your capital.

To manage your time, we offer session limits that will automatically log you out once the previously chosen gaming duration has elapsed.

If you feel the need to take a short-term break, you can activate a time-out function, which will block access to your account for a period ranging from a few days to several weeks.

Finally, if you believe your gambling behavior is becoming problematic, you can resort to self-exclusion. This drastic measure will lead to the closure of your account and the blocking of your access to our services for an extended period or permanently. During this period, we will also stop sending you any promotional communications.

It is crucial to remain attentive to the early signs of potentially harmful gambling behavior. We invite you to regularly ask yourself the following questions: Does gambling encroach on your work time or family responsibilities? Have you ever lied to conceal the amount or time spent gambling? Do you gamble until your financial resources are exhausted? Do you borrow money or sell assets to fund this activity? Do you gamble to escape anxiety or depression? If you answer yes to one or more of these questions, we strongly advise you to suspend your activity on our platform and re-evaluate your approach.

Recognizing that you need help is a courageous and essential step. If you have difficulty controlling your gambling impulses or if it negatively affects your life, know that there are many specialized and professional organizations dedicated to supporting players. These entities offer confidential advice, adapted therapies, and support groups. While we cannot provide direct medical advice, we encourage you to actively seek assistance from listening services specializing in behavioral addictions in your region. Do not hesitate to talk to your loved ones or a healthcare professional.

If you share your computer, tablet, or smartphone with individuals under 18, it is your responsibility to ensure they do not have access to our platform. We recommend that you do not save your passwords, always log out of your account at the end of your session, and consider installing parental filtering software to block access to adult content and financial entertainment sites.

The effective application of this policy relies on the expertise of our teams. Our customer service staff receives specific training to recognize behaviors indicating potential gambling-related problems. They are prepared to interact with empathy and professionalism, to guide users towards our control tools, and to apply exclusion procedures when the situation requires it. We continuously monitor our operations to ensure that our protection standards are maintained at the highest level.

We regularly evaluate the effectiveness of our responsible gaming measures. Consequently, the protocols and tools described in this policy may be enhanced or modified to reflect industry best practices or changes in the regulatory framework. Updates will be integrated directly on this page.